Responsible Gambling
At Sun Bingo, we are committed to providing a safe and enjoyable gaming environment for all our players. We take responsible gambling seriously and have implemented various measures to help you maintain control over your gambling activities.
Our Commitment
Sun Bingo is licensed and regulated by the UK Gambling Commission (License Number: 000-039372-R-319367-001) and adheres to strict responsible gambling standards. We are dedicated to preventing gambling-related harm and promoting safer gambling practices.
Gambling Should Be Fun
Gambling should always be treated as a form of entertainment, not as a way to make money or solve financial problems. Remember:
- Only gamble with money you can afford to lose
- Set limits on time and money spent gambling
- Never chase your losses
- Don't gamble when you're upset, depressed, or under the influence of alcohol or drugs
- Take regular breaks from gambling
Player Protection Tools
We offer several tools to help you stay in control of your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you can deposit into your account. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period. Once reached, you won't be able to continue gambling until the limit resets.
Session Time Limits
Control how long you spend gambling by setting session time limits. You'll receive notifications when your time is nearly up.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Take a Break
You can take a short break from gambling for 24 hours, 48 hours, 1 week, or 1 month. During this time, you won't be able to access your account.
Self-Exclusion
If you need a longer break, you can self-exclude for a minimum of 6 months up to 5 years. During self-exclusion, you cannot access your account or receive marketing materials.
Underage Gambling Prevention
We have a zero-tolerance policy towards underage gambling. All players must be 18 years or older. We use advanced age verification systems and regularly monitor accounts for suspicious activity.
Signs of Problem Gambling
If you recognize any of these warning signs in yourself or others, it may indicate a gambling problem:
- Spending more time or money gambling than you can afford
- Chasing losses with bigger bets
- Lying about gambling activities
- Neglecting work, family, or other responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gambling
- Unable to stop or control gambling urges
Getting Help
If you're concerned about your gambling, help is available. Contact these organizations for free, confidential support:
GamCare
Free helpline: 0808 8020 133
Website: www.gamcare.org.uk
Live chat available 24/7
Gamblers Anonymous
Website: www.gamblersanonymous.org.uk
Find local meetings and support groups
BeGambleAware
Website: www.begambleaware.org
Information and tools for safer gambling
GAMSTOP
Free self-exclusion service for all UK licensed gambling operators
Website: www.gamstop.co.uk
Contact Us
If you have concerns about your gambling or need assistance with responsible gambling tools, contact our Customer Support team:
- Email: [email protected]
- Live Chat: Available 24/7 through your account
- Phone: 0800 279 1000 (free from UK landlines and mobiles)
Third Party Blocking Software
You can also use third-party software to block access to gambling websites:
- Gamban - Blocks gambling apps and websites
- Qustodio - Parental control and website blocking
- Net Nanny - Internet filtering software
Regular Review
We regularly review our responsible gambling policies and procedures to ensure they remain effective and up-to-date. This page was last updated on March 15, 2026.
Remember: When the fun stops, stop.
